[BDS-6267] xbox players can no longer connect to our multiplayer server Created: 23/Jun/20 Updated: 29/Jun/20 Resolved: 29/Jun/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.0 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Pete Franklin | Assignee: | Unassigned |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | None | ||
| Issue Links: |
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| Confirmation Status: | Unconfirmed | ||||||||
| Description |
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We have just upgraded the minecraft bedrock server running on windows 10 to 1.16... "You don't currently have a strong connection to the server" clicking connect anyway times out... Nothing has changed on our customers xboxs - as far as they are aware, and other than upgrading the servers on windows 10, nothing has changed here... So please can someone explain how to fix the xbox users ability to connect. |
| Comments |
| Comment by [Mod] Jarl-Penguin [ 29/Jun/20 ] |
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Thank you for your report! Quick Links: |
| Comment by Amuhn Ra [ 29/Jun/20 ] |
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This indicates that they were using DNS hijacking to connect to a custom minecraft server version that then allowed them to connect elsewhere. Use of this custom server version in not supported. |
| Comment by Pete Franklin [ 29/Jun/20 ] |
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here is the video Xbox users said worked for them |
| Comment by Amuhn Ra [ 28/Jun/20 ] |
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To diagnose this issue further, can I find out all the steps you use to connect an Xbox player to the server? Xbox does not currently allow you to connect to custom servers outside of your local network, and the issue is likely related to the workaround that you are using to allow this to happen. |
| Comment by Pete Franklin [ 24/Jun/20 ] |
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No, we have various players connecting via the internet, one player got in touch after having the 1.16 update asking if the server was online, which i hadn't upgraded it at that point - nor my win10 PC version and was working fine for me...
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| Comment by IonicEcko [ 24/Jun/20 ] |
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Is this on a local network? |