[BDS-6165] Charged for in ap purchase but it doesn't load Created: 20/Jun/20  Updated: 20/Jun/20  Resolved: 20/Jun/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Michelle Mooney Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Hi

 

i paid for an in app purchase of the wildlife jungle world £4.99, but when I click on play it takes ages to load and then just goes back to apple home screen, so the world doesn't load. My son loves minecraft and now I'm concerned with other in app purchases so I won't buy any until this problem is resolved.  Ideally I'd like help for the world to load but if it's not possible then a refund.

 

thank you.



 Comments   
Comment by [Mod] Jarl-Penguin [ 20/Jun/20 ]

Thank you for your report!
However, this issue is Invalid.

This is an account issue. We do not have the tools to help you on this tracker.
Please contact the Customer Support.

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