[BDS-6094] New realm made instead of realm renewed and coins lost bug Created: 17/Jun/20  Updated: 17/Jun/20  Resolved: 17/Jun/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Rich Carey リッチ キャリー Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

This is urgent. Coins lost.

On Minecraft Nintendo Switch bedrock, I tried to renew my expired realm by clicking 'renew' button and extended by 30 days... BUT IT CREATED A NEW REALM OF THE SAME NAME. At first I thought it was my fault and miss clicked, so I tried again, AND IT HAPPENED AGAIN.

 

So, I have an expired realm, and 2 new realms of the same name. And no coins because it stole my coins.

This bug robbed me please fix it asap and refund my lost money.



 Comments   
Comment by [Mod] OcelotOnesie [ 17/Jun/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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