[BDS-6094] New realm made instead of realm renewed and coins lost bug Created: 17/Jun/20 Updated: 17/Jun/20 Resolved: 17/Jun/20 |
|
| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Rich Carey リッチ キャリー | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
|
This is urgent. Coins lost. On Minecraft Nintendo Switch bedrock, I tried to renew my expired realm by clicking 'renew' button and extended by 30 days... BUT IT CREATED A NEW REALM OF THE SAME NAME. At first I thought it was my fault and miss clicked, so I tried again, AND IT HAPPENED AGAIN.
So, I have an expired realm, and 2 new realms of the same name. And no coins because it stole my coins. This bug robbed me please fix it asap and refund my lost money. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 17/Jun/20 ] |
|
Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |