[BDS-5960] My account glitched or something and now a skin pack that isn't available anymore is gone from my owned skin packs Created: 10/Jun/20 Updated: 10/Jun/20 Resolved: 10/Jun/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Anthony Martinez | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
PlayStation 4 |
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| Confirmation Status: | Unconfirmed |
| Description |
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My friend and I were trying to play but the game kept crashing and eventually a screen popped up saying to contact Minecraft. and then I wanted to see if my worlds were gone ( they weren't) but my favorite skin pack was. The Simpsons skin pack was gone from my owned skins and I can't buy it back as it is no longer in the store. What do I do |
| Comments |
| Comment by [Mod] OcelotOnesie [ 10/Jun/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |