[BDS-5943] Realms renewed but it says expired Created: 09/Jun/20 Updated: 11/Jun/20 Resolved: 11/Jun/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Bristol | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Xbox one users on current version of minecraft. |
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| Confirmation Status: | Unconfirmed |
| Description |
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My realm auto renewed and took my money but it says the realm is expired. Payment was made yesterday. Nobody can join the realm and the only option available is to download a copy of the realm. |
| Comments |
| Comment by [Mod] Jarl-Penguin [ 11/Jun/20 ] |
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Thank you for your report! This is an account issue. We do not have the tools to help you on this tracker. Quick Links: |
| Comment by Bristol [ 09/Jun/20 ] |
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Update: It says my subscription expired the same day that the auto payment went through. How could it expire if i was charged for another month? |