[BDS-5815] Mineplex Survival Server "Server not found. Are you sure it exists?" Created: 03/Jun/20  Updated: 05/Jun/20  Resolved: 05/Jun/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Sharneice Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Title. For several days I have been unable to access the MINEPLEX: SURVIVAL server. I join the mineplex server with zero issues. When I click on the Survival Icon (the avatar designed to look like a guerilla warfare mascot) the message I receive in red is: "Server not found. Are you sure it exists?" Yes. I'm sure it exists. I've poured countless hours into that server. I have not downloaded any mods or hacks. I have tried uninstalling the app. I have tried relogging. I have tried joining other servers (which I can do without problem). I have searched the support threads and found others have this problem as well yet their concerns are met with, "This is a known problem" and the thread is subsequently closed. Does Mojang have a solution to this problem and if so, what is it.



 Comments   
Comment by IonicEcko [ 05/Jun/20 ]

Thank you for your report!
However, this issue is Invalid.

Unfortunately we don't accept issues related to External Servers here on the bug tracker, but please add more details if you think this also affects multiplayer over Realms, LAN, or XBL.

The featured servers run a heavily modified version of Minecraft and as such support are provided by the respective teams. I would suggest heading to https://www.mineplex.com/home/ and logging a support ticket with them. If support is required from Mojang they have their own way of raising it.

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