[BDS-5677] my minecraft texture and skin purchases are gone, and cant purchase free items from the marketplace Created: 29/May/20  Updated: 29/May/20  Resolved: 29/May/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: aaliyah hursey Assignee: Unassigned
Resolution: Duplicate Votes: 1
Labels: None
Environment:

windows 10


Issue Links:
Duplicate
duplicates MCPE-80990 Everything reset on my Minecraft Resolved
Confirmation Status: Unconfirmed

 Description   

all my minecraft texture and skin purchases are gone, and i cant purchase free items from the marketplace i get the error "something went wrong unable to complete your purchase check your internet" .also says failed to load character 1 and 2 on load up screen.please fix this issue i dont have money to re purchase everything.thank you



 Comments   
Comment by IonicEcko [ 29/May/20 ]

Thank you for your report!

Mojang is currently investigating an issue with the Marketplace (source).

Please keep an eye on MCPE-80990 or @MojangStatus on twitter for updates.

Quick Links:
๐Ÿ““ Issue Guidelines – ๐Ÿ’ฌ Community Support – ๐Ÿ“ง Customer Support – โœ๏ธ Feedback and Suggestions – ๐Ÿ“– Game Wiki

Comment by Alliya Bills [ 29/May/20 ]

Im having the same issue, i logged in and all of my skins and packs were missing

ย 

Comment by Seth M Hensley [ 29/May/20 ]

All of my items*

Comment by Seth M Hensley [ 29/May/20 ]

of items I have bought are gone and wants me to buy them againย 

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