[BDS-5159] Sale Error Created: 08/May/20 Updated: 09/May/20 Resolved: 09/May/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Eric Messick | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
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I purchased "Lucky Block" from Minecraft Store on PS4 for $4.99. It took the 830 tokens and applied it toward the purchase. Now it shows up in my packs, but doesn't say "Owned". When I go to create a world, it lists it there too, but with a padlock and says I don't own it. Then, I even tried to puchase it again, but gives an error message. I'm have a really hard time figuring out who to contact about this. |
| Comments |
| Comment by IonicEcko [ 09/May/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist Best of luck! Quick Links: |