[BDS-5148] Lucky block pack purchased but not givven Created: 08/May/20  Updated: 08/May/20  Resolved: 08/May/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Megan Brown Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Xbox 1 beta


Confirmation Status: Unconfirmed

 Description   

I purchased the lucky block pack for my son on the minecraft store, the minecoins were deducted but the pack wasn't given. It still has the coin price on the item and when I click it it brings me to the purchase page. Resets of console haven't fixed the issue. 



 Comments   
Comment by IonicEcko [ 08/May/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist

Best of luck!

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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