[BDS-5148] Lucky block pack purchased but not givven Created: 08/May/20 Updated: 08/May/20 Resolved: 08/May/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Megan Brown | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Xbox 1 beta |
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| Confirmation Status: | Unconfirmed |
| Description |
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I purchased the lucky block pack for my son on the minecraft store, the minecoins were deducted but the pack wasn't given. It still has the coin price on the item and when I click it it brings me to the purchase page. Resets of console haven't fixed the issue. |
| Comments |
| Comment by IonicEcko [ 08/May/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist Best of luck! Quick Links: |