[BDS-5087] All 3 Of My Worlds Disappeared Created: 06/May/20  Updated: 07/May/20  Resolved: 07/May/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Alexandria Atherton Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Bedrock Edition


Attachments: JPEG File minecraftbugcorrespondance052020.jpg    
Confirmation Status: Unconfirmed

 Description   

I was having some issues with my skin packs disappearing, as soon as that issue was resolved all 3 of my worlds were gone. I am playing on a PC with my Microsoft account (username: StankinOnion) and I am not aware of any cloud functions for my profile. I have heard nothing back from my most recent emails and tweets at your support entities.  Should I be mistaken about the nature of this issue, please inform me and thank you in advance for your time and attention. 



 Comments   
Comment by IonicEcko [ 07/May/20 ]

Hi Alexandria,

There is a wait on support tickets at the moment due to the current climate and everyone trying to get onto Minecraft. There was an outage of Marketplace content yesterday (https://twitter.com/MojangStatus/status/1257831610512289792?s=20).

If you've tried completely closing the game as mentioned in that tweet your only option will be to wait for a support rep to get back to you. The bug tracker is manned by volunteers so we have no access to your account.

Best of luck.

Ionic

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