[BDS-5087] All 3 Of My Worlds Disappeared Created: 06/May/20 Updated: 07/May/20 Resolved: 07/May/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Alexandria Atherton | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Bedrock Edition |
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| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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I was having some issues with my skin packs disappearing, as soon as that issue was resolved all 3 of my worlds were gone. I am playing on a PC with my Microsoft account (username: StankinOnion) and I am not aware of any cloud functions for my profile. I have heard nothing back from my most recent emails and tweets at your support entities. Should I be mistaken about the nature of this issue, please inform me and thank you in advance for your time and attention. |
| Comments |
| Comment by IonicEcko [ 07/May/20 ] |
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Hi Alexandria, There is a wait on support tickets at the moment due to the current climate and everyone trying to get onto Minecraft. There was an outage of Marketplace content yesterday (https://twitter.com/MojangStatus/status/1257831610512289792?s=20). If you've tried completely closing the game as mentioned in that tweet your only option will be to wait for a support rep to get back to you. The bug tracker is manned by volunteers so we have no access to your account. Best of luck. Ionic |