[BDS-5025] Still being charged for cancelled subscription Created: 05/May/20  Updated: 06/May/20  Resolved: 06/May/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Ethan Gabriel Gilbert Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Bedrock


Confirmation Status: Unconfirmed

 Description   

When opening the Realms plus info tab on my xbox, a window pops up with

"Incomplete Realm

Someone started creating a realm with the billing account on this device. Would you like to complete creating that realm with this Microsoft account as the owner?"

 I click no. It closes the Realms plus info. O click on info again and the same popup returns. I am still being charged $8 every month.



 Comments   
Comment by IonicEcko [ 06/May/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist.

Best of luck!

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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