[BDS-5025] Still being charged for cancelled subscription Created: 05/May/20 Updated: 06/May/20 Resolved: 06/May/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.60 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Ethan Gabriel Gilbert | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Bedrock |
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| Confirmation Status: | Unconfirmed |
| Description |
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When opening the Realms plus info tab on my xbox, a window pops up with "Incomplete Realm Someone started creating a realm with the billing account on this device. Would you like to complete creating that realm with this Microsoft account as the owner?" I click no. It closes the Realms plus info. O click on info again and the same popup returns. I am still being charged $8 every month. |
| Comments |
| Comment by IonicEcko [ 06/May/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist. Best of luck! Quick Links: |