[BDS-4994] Purchased skin pack issues. Created: 04/May/20  Updated: 04/May/20  Resolved: 04/May/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Grant Harrison Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

The skin packs always show the name then the number of skins included. I purchased the biome settler pack a while back and it shows it having zero skins and i cant use it. (if i go to editions it works fine). The issue started because every time i load up minecraft i need to reapply my skin because it defaults to the basic skins. But now i cant even do that. A friend of mine lost his skin packs and 2 texture packs he bought back in editions. 

Also 1/3 times the client well freeze in the loading screen and i have to close application and try again...friends have the same problem. Im not willing to fight aganist the client but i think it version 1.14.60. My game is up to date.



 Comments   
Comment by IonicEcko [ 04/May/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist

Best of luck!

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