[BDS-4529] The Game crash on start, Won't Start, Microsoft store Created: 21/Apr/20  Updated: 22/Apr/20  Resolved: 22/Apr/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Ahmed Kamal Tahoun Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Windows 10. PC, i7, 16 Gb Ram, 4GB Nvidia 640


Attachments: PNG File mine craft 3.png     PNG File minecraft 2.png    
Confirmation Status: Unconfirmed

 Description   

The game crashes every time i start it. (it won't start) it just shows me Mojang Logo and then crashes, I use Microsoft store for installation and gameplay.

this happened since I bought the game. (Minecraft starter edition windows 10)

I had a demo before on the same PC, through Microsoft store and it worked fine.

i tried every troubleshooting possible and resting everything and reinstalling. ( I already contacted Microsoft support/Xbox and no help)

 
There's this only error I received and still can't fix which is:
in troubleshooting Microsoft store I get:

Hanging and crashing app: Not fixed.



 Comments   
Comment by IonicEcko [ 22/Apr/20 ]

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — Bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft Earth — AR Compatible Devices
Minecraft Dungeons — Action-adventure title set in the Minecraft universe

Please don't forget to search for an existing issue matching yours in the appropriate project before raising a new one.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 BDS Wiki – 📖 FAQs

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