[BDS-4373] Can't access Realms Created: 18/Apr/20  Updated: 22/Apr/20  Resolved: 22/Apr/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.60
Fix Version/s: None

Type: Bug
Reporter: Raquel Lanetti Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Attachments: JPEG File Screenshot_2020-04-18-14-00-10-626_com.mojang.minecraftpe.jpg    
Confirmation Status: Unconfirmed

 Description   

Cant access my Realm since new update. When I'm able to join the realm, it's not long until it starts bugging out (not loading chunks, not loading animations). My internet connection was a little unstable yesterday, but now it's fine and the problems persist. It says I can't access my realms at all because of how my account is configured, but I haven't touched the settings. Uninstalled and reinstalled the app, still the same problem. It's been about 12 hours since I was last able to join the game. 



 Comments   
Comment by IonicEcko [ 22/Apr/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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