[BDS-4155] Support Created: 14/Apr/20  Updated: 15/Apr/20  Resolved: 15/Apr/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.32.1
Fix Version/s: None

Type: Bug
Reporter: Alexander Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

PlayStation 4


Confirmation Status: Unconfirmed

 Description   

I had a problem with Minecraft Playstation 4. After logging into my Microsoft account, I was told that I can’t play with my friends over the network because of the Microsoft account settings. Then I contacted Microsoft, but I was told that they cannot help with this problem. I decided to go to the Playstation, but there I got the same answer.
I was told that the problem is in Minecraft itself (I also tried to change the settings of the Microsoft account, namely age, but nothing happened). I also created a new Microsoft account, but Minecraft itself did not allow me to select this account.



 Comments   
Comment by IonicEcko [ 15/Apr/20 ]

Thank you for your report!
However, unfortunately we are unable to help with your report.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug report site is manned by volunteers and we don't have the ability to assist.

Best of luck getting it sorted.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Community Support Discord – πŸ“§ Mojang Customer Support – πŸ“– BDS Wiki – πŸ“– FAQs

Comment by Michal Vorobets [ 14/Apr/20 ]

So yes I also had such a problem only in Minecraft PE I changed the settings changed the account and nothing and the market did not work.

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