[BDS-4085] I can’t redownload Minecraft on PS4 Created: 12/Apr/20 Updated: 13/Apr/20 Resolved: 13/Apr/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.32.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Elian Gonzalez | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
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So I own Minecraft PS4 digitally and a couple days ago I kept getting bugs I couldn’t, enter Minecraft shop, random world crashes so I decided to uninstall and reinstall the game but when I uninstalled Minecraft I went to my library to go find it and reinstall it but Minecraft didn’t appear in my library so I went to PlayStation store I searched up Minecraft clicked on Minecraft and it said you cant purchase this and then i click on tell me more it says “you are not able to purchase this product for the following reason(s): you have already purchased Minecraft: PlayStation4 Edition” and I have no idea what to do |
| Comments |
| Comment by IonicEcko [ 13/Apr/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. The bug report site is manned by volunteers and we don't have the ability to assist. Best of luck getting it sorted. Quick Links: |