[BDS-4048] Account Error Created: 10/Apr/20  Updated: 11/Apr/20  Resolved: 11/Apr/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.32.1
Fix Version/s: None

Type: Bug
Reporter: TJ Clark Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Pocket Edition, Bedrock


Confirmation Status: Unconfirmed

 Description   

I am having problems with my Minecraft account. I play on pocket edition, and for some reason whenever I go into the app it first says that it failed to load all of my skins, then I try going to my worlds and my realm doesn’t show up for me to join. I am the owner of my realm. When I try joining any of my normal worlds it doesn’t work and it doesn’t load at all. I have tried resetting my device and refreshing the app several times with no fixes or changes. I hope there is some way to fix this. Thanks



 Comments   
Comment by IonicEcko [ 11/Apr/20 ]

Thank you for your report!
However, unfortunately we are unable to help with your report.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug report site is manned by volunteers and we don't have the ability to assist.

Best of luck getting it sorted.

Quick Links:
📓 Issue Guidelines – 💬 Community Support Discord – 📧 Mojang Customer Support – 📖 BDS Wiki – 📖 FAQs

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