[BDS-4046] Se nos cerró el realm y no deja entrar Created: 10/Apr/20  Updated: 11/Apr/20  Resolved: 11/Apr/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.32.1
Fix Version/s: None

Type: Bug
Reporter: Danielle Concari Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Se nos cerró el realm a mis amigos y a mí, nos salió "desconexión del servidor" y luego a nadie nos dejaba entrar, salía que no se había podido cargar el mundo. El realm tiene la suscripción desde hace 2 días

Translation:

The realm was closed to my friends and me, "server disconnection" came out and then nobody let us in, it turned out that the world could not be loaded. The realm has the subscription for 2 days



 Comments   
Comment by IonicEcko [ 11/Apr/20 ]

I've also just noticed, there appears to have been a realms outage overnight (for me) so you may find this issue is now resolved.

Source: http://twitter.com/MojangStatus/status/1248684736672915457

Comment by IonicEcko [ 11/Apr/20 ]

Thank you for your report!
However, unfortunately we are unable to help with your report.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug report site is manned by volunteers and we don't have the ability to assist.

Best of luck getting it sorted.

Quick Links:
📓 Issue Guidelines – 💬 Community Support Discord – 📧 Mojang Customer Support – 📖 BDS Wiki – 📖 FAQs

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