[BDS-3788] Log in Microsoft account and Friends World Created: 29/Mar/20  Updated: 30/Mar/20  Resolved: 30/Mar/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.32.1
Fix Version/s: None

Type: Bug
Reporter: owen cutajar Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Me and my friends had a minecraft world on PS4 which we could all join in and play. However since the new version of minecraft came out, (where it asks for the microsoft account) we cannot either sign in as it says "We tried to sign you in to your Microsoft Account, but something went wrong" OR if not signed in and press on Play - Friends - Join World it says that it is unable to connect to world. 

Please do help us as we've been trying to play the new version but we cannot.

Thanks



 Comments   
Comment by IonicEcko [ 30/Mar/20 ]

Thank you for your report!
However, unfortunately we are unable to help with your report.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug report site is manned by volunteers and we don't have the ability to assist unfortunately. Alternatively you can head to the Community Support DIscord server where someone may have some pointers!

Best of luck getting it sorted.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 BDS Wiki – 📖 FAQs

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