[BDS-3267] I need to know how you will restore all of what was lost skin, worlds coins Created: 18/Feb/20  Updated: 18/Feb/20  Resolved: 18/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.30
Fix Version/s: None

Type: Bug
Reporter: Jenna Jensen Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None


 Description   

iPhone 7 Plus, kicked off Minecraft, signed it out and had to log back in. Once logged back in everything I had disappeared, my skins, worlds, the coins disappeared to 0. Everything gone. Spent a ton of money and I need to know what to do to fix this and have everything returned back to me. I spent a lot of money and this is a huge dissatisfaction. Please let me know what information you need so we can get this resolved. I searched everything to see what this years issues would be and did not have luck finding the issue for 2020



 Comments   
Comment by IonicEcko [ 18/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Unfortunately we are only volunteers and do not have access to the resources the support teams have to help you.

Good luck!

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Generated at Sat Jan 11 07:24:46 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.