[BDS-2966] Lost my texture and skin packs and my characters dont load Created: 24/Jan/20  Updated: 07/Feb/20  Resolved: 07/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Shawn snow Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Java nintendo switch



 Description   

My brother has lost his texture packs and skin packs and says he doesn't own them when he has indeed bought them! Also when we make our own characters they don't save and then they dont load in when we turn the game off and back on! 



 Comments   
Comment by IonicEcko [ 07/Feb/20 ]

Hi Shawn,

It looks like your report relates to the Minecraft (Bedrock Codebase) product but has accidentally been raised against the Bedrock Dedicated Server section.

To ensure your bug report gets seen by the right people I would suggest checking the Minecraft (Bedrock codebase) section for a similar report and upvoting that, or if none exist raising a bug in that section.

Given your issue appears to be a billing/account related you're likely to have better luck contacting Mojang directly via https://help.minecraft.net as this is really only for game bugs.

If you do raise a new issue I would suggest reading the tips in Mega_Spuds post on bug reports, the devs need more information about the issue and how to reproduce it.

https://help.minecraft.net/hc/en-us/articles/360039268071

Ionic

Could a mod please close this issue.

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