[BDS-2957] I can't access the Marketplace Created: 23/Jan/20  Updated: 07/Feb/20  Resolved: 07/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Christiaan Bresler Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None


 Description   

I play on mobile and when I enter the app a message tells me there is an error with my account and that I won't be able to access the Marketplace and if the issue persists for more than 5 days I should contact the creators.



 Comments   
Comment by IonicEcko [ 07/Feb/20 ]

Hi Christiaan,

It looks like your report relates to the Minecraft (Bedrock Codebase) product but has accidentally been raised against the Bedrock Dedicated Server section.

To ensure your bug report gets seen by the right people I would suggest checking the Minecraft (Bedrock codebase) section for a similar report and upvoting that, or if none exist raising a bug in that section.

However as the error mentions to contact Mojang I would suggest heading over to https://help.minecraft.net and lodging a support request there. The bug pages are primary for bugs rather than support requests.

If you do raise a new issue I would suggest reading the tips in Mega_Spuds post on bug reports, the devs need more information about the issue and how to reproduce it.

https://help.minecraft.net/hc/en-us/articles/360039268071

Ionic

Could a mod please close this issue.

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