[BDS-2855] iPhone App freezing on load screen Created: 18/Jan/20  Updated: 11/Feb/20  Resolved: 11/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Eric Gay Assignee: Unassigned
Resolution: Invalid Votes: 1
Labels: None
Environment:

iOS 13.3, iPhone XR, 10 GB of free memory


Attachments: PNG File C43C4B15-E7AE-4AC5-9F81-64CA409EF5F1.png    

 Description   

Starting January 17, 2020 Minecraft app started freezing and crashing in game. This was prior to updating to the new iOS software. Attempted cycling power to phone, deleting and reinstalling app, and updating ios. Game now freezes on load screen. Issue seemed to start randomly and affected both my phone and my girlfriends phone. Same device and software.Β 



 Comments   
Comment by IonicEcko [ 11/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, and Nintendo Switch
Minecraft: Earth — AR Compatible Devices

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Community Support – πŸ“§ Customer Support – πŸ“– Game Wiki

Comment by Abbygail Caron [ 18/Jan/20 ]

I posted a screen shot of my issue. I finally got it to load after deleting and reinstalling it 3 times and when I try to sign in, it freezes then crashes and does not reopen.

Comment by John W Pipes [ 18/Jan/20 ]

Experiencing the same issue and believe it may be related to my Microsoft Account. I can launch the game after reinstall; however, the game freezes after I select β€œSign In”.

Generated at Sat Jan 11 07:23:11 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.