[BDS-2742] The purchased coin is loss and reduced to zero Created: 10/Jan/20  Updated: 11/Feb/20  Resolved: 11/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Phyllips1818181 Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

iPad



 Description   

Dear sir 

user name. Phyllips1818181

i have been purchase Minecraft coin dated 1 Jan. 2020 with Apple invoice number of MMKM7JHXFK for Minecraft Store Item 20 with amount of TWD 670.

however, the purchase coin balance is lost and reduced to zero and all modules purchased are disappear as well.

can your team help to look into this case

 

many thanks



 Comments   
Comment by IonicEcko [ 11/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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