[BDS-2742] The purchased coin is loss and reduced to zero Created: 10/Jan/20 Updated: 11/Feb/20 Resolved: 11/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.0.9 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Phyllips1818181 | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
iPad |
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| Description |
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Dear sir user name. Phyllips1818181 i have been purchase Minecraft coin dated 1 Jan. 2020 with Apple invoice number of MMKM7JHXFK for Minecraft Store Item 20 with amount of TWD 670. however, the purchase coin balance is lost and reduced to zero and all modules purchased are disappear as well. can your team help to look into this case  many thanks |
| Comments |
| Comment by IonicEcko [ 11/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |