[BDS-2714] Recently purchased frozen world from marketplace and can no longer play it. It acts like it’s loading and then kicks back to the create world screen. Waste of my $7.99. Created: 07/Jan/20 Updated: 11/Feb/20 Resolved: 11/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.0.9 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Tracy Cotton | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 1 |
| Labels: | None | ||
| Environment: |
PS4 |
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| Description |
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Recently purchased frozen world from marketplace and can no longer play it. It acts like it’s loading and then kicks back to the create world screen. Waste of my $7.99. This started a week ago. Now the whole game won’t load. It just sits at the white Mojang screen and then puts up an error. Please fix this as it’s been a week already. |
| Comments |
| Comment by IonicEcko [ 11/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |