[BDS-2714] Recently purchased frozen world from marketplace and can no longer play it. It acts like it’s loading and then kicks back to the create world screen. Waste of my $7.99. Created: 07/Jan/20  Updated: 11/Feb/20  Resolved: 11/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Tracy Cotton Assignee: Unassigned
Resolution: Invalid Votes: 1
Labels: None
Environment:

PS4



 Description   

Recently purchased frozen world from marketplace and can no longer play it. It acts like it’s loading and then kicks back to the create world screen. Waste of my $7.99. This started a week ago. Now the whole game won’t load. It just sits at the white Mojang screen and then puts up an error. Please fix this as it’s been a week already.



 Comments   
Comment by IonicEcko [ 11/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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