[BDS-2678] Original Skyblock by Sapphire Studios purchased twice and is now locked. Created: 04/Jan/20  Updated: 11/Feb/20  Resolved: 11/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Gabby Agee Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: Iphone


 Description   

I bought Original Skyblock by Sappire Studios on Minecraft pocket editions marketplace through my iTunes account. I played for about an hour then exited out of the game. When ย I went to playtime world ย the next day I was locked out. It instructed me that to play this world template I had to purchase the world template so I re-purchased but it has now locked me out again. I need help on how to get my access back. I was also logged On to Microsoft account in the Minecraft app. I have no idea what to do. Someone help please.ย 



 Comments   
Comment by IonicEcko [ 11/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
๐Ÿ““ Issue Guidelines – ๐Ÿ’ฌ Community Support – ๐Ÿ“ง Customer Support – ๐Ÿ“– Game Wiki

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