[BDS-2678] Original Skyblock by Sapphire Studios purchased twice and is now locked. Created: 04/Jan/20 Updated: 11/Feb/20 Resolved: 11/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.0.9 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Gabby Agee | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | Iphone | ||
| Description |
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I bought Original Skyblock by Sappire Studios on Minecraft pocket editions marketplace through my iTunes account. I played for about an hour then exited out of the game. When ย I went to playtime world ย the next day I was locked out. It instructed me that to play this world template I had to purchase the world template so I re-purchased but it has now locked me out again. I need help on how to get my access back. I was also logged On to Microsoft account in the Minecraft app. I have no idea what to do. Someone help please.ย |
| Comments |
| Comment by IonicEcko [ 11/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |