[BDS-2661] A faulty purchase Created: 03/Jan/20  Updated: 11/Feb/20  Resolved: 11/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Wesley Coelho Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None


 Description   

I would like the Heist game in Minecraft with the skins and the world that I attempted to purchase for $2.99 (it has gone up to $8 now due to an incorrect error message)

I pressed purchase Button but it said it was not purchasable due to no internet connection even though it was connected. I closed out of the game giving up on the purchase. Today I found out that the purchase went through on the credit card but all it did was buy the token but not the Heist game with skins at a  discounted rate. The price has gone back up now and I don't want to pay full price. Could you please assist with a refund of $2.99 or allow the purchase of the heist game at discounted price.. My user name on minecraft is Wesw544. Thanks



 Comments   
Comment by IonicEcko [ 11/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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