[BDS-2606] marketplace issue regarding a purchase Created: 31/Dec/19 Updated: 11/Feb/20 Resolved: 11/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.0.9 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Sonia Moi | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 1 |
| Labels: | None | ||
| Environment: |
ios 13, bedrock i think at the time 1.13 or so |
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| Description |
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now this is a pretty old issue i've been notified to contact for right about now. i have purchased a minecraft in-game item for a server and it hasn't gone through. i paid the money, it has been taken from my account, the receipt is there but the product isn't listed as purchased. if needed proof please ask me: the server isn't bothered to solve it as they told me they were gonna tell the mojang support team to contact me but haven't and i am still not receiving my product. |
| Comments |
| Comment by IonicEcko [ 11/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |