[BDS-2606] marketplace issue regarding a purchase Created: 31/Dec/19  Updated: 11/Feb/20  Resolved: 11/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: Sonia Moi Assignee: Unassigned
Resolution: Invalid Votes: 1
Labels: None
Environment:

ios 13, bedrock i think at the time 1.13 or so



 Description   

now this is a pretty old issue i've been notified to contact for right about now. i have purchased a minecraft in-game item for a server and it hasn't gone through. i paid the money, it has been taken from my account, the receipt is there but the product isn't listed as purchased. if needed proof please ask me: the server isn't bothered to solve it as they told me they were gonna tell the mojang support team to contact me but haven't and i am still not receiving my product.



 Comments   
Comment by IonicEcko [ 11/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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