[BDS-2534] New user unable to play add-on I purchased for minecraft Created: 26/Dec/19 Updated: 11/Feb/20 Resolved: 11/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.14.0.9 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Marvin Prather | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Playstation 4 |
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| Attachments: |
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| Description |
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I recently purchased minecrafter and bout some add-ons so I could play with my brother. I bought not only the game but the season pass to the gliding game and courses as well. My brother told me on his mincraft that it gives him an option to select editions, but for me it doesn't. If I can do that then I can still play the game with the season pass I just bought. I would really enjoy playing this mode and game.I don't want to feel like my purchase was made for no reason and it was just a wast of money can you please help me? Is there anything that you guys can do? |
| Comments |
| Comment by IonicEcko [ 11/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |
| Comment by Marvin Prather [ 26/Dec/19 ] |
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In both of these you can see that I purchased minecraft and the dlc. |