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Hi Jeremy and Tyler,
I'm sorry this was resolved accidentally while this is still impacting you!
If you are experiencing this issue, could you please start a Private thread with the following information and both @ me in the discussion and assign the issue to me (@khenckel)?
- PSN account name
- Gamertag (if you have linked your PSN and Xbox Live accounts)
- Approximate day and time when you observed the issue
- Frequency (does this happen every time you try to sign in, or only sometimes?)
- Have you signed in successfully before on your Playstation? If you have a friend with a different Playstation console, are you able to sign in on their console?
- If you have linked your Xbox Live account and PSN, can you sign in with this account on a non-PS4 device (e.g. in Xbox App on iPhone/Android/Win10)
- Video of what you are seeing
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