[BDS-2468] Minecraft crashes when logging into Microsoft account Created: 22/Dec/19  Updated: 07/Feb/20  Resolved: 07/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.14.0.9
Fix Version/s: None

Type: Bug
Reporter: PJ Oschmann Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

OS: Android 10 (OxygenOS 10.3.0)
Device: OnePlus 7 Pro (GM1917)
Manufacturer: OnePlus
Rooted: No
Mods: No



 Description   

When logging into Microsoft account on Minecraft Bedrock (Android, OnePlus 7 Pro, Android 10), the game crashes.

 

STEPS TO REPRODUCE:

1.Open Minecraft PE

2. Go to Settings

3. Go to Profile

4. Select "Sign in for free"

5. If prompted, enter account info

6. Watch as the game crashes. No error information is given during the crash or upon reopening the game.

 



 Comments   
Comment by IonicEcko [ 07/Feb/20 ]

It looks like your report relates to the Minecraft (Bedrock Codebase) product but has accidentally been raised against the Bedrock Dedicated Server section.

To ensure your bug report gets seen by the right people I would suggest checking the Minecraft (Bedrock codebase) section for a similar report and upvoting that, or if none exist raising a bug in that section.

If you do raise a new issue I would suggest reading the tips in Mega_Spuds post on bug reports, the devs need more information about the issue and how to reproduce it.

https://help.minecraft.net/hc/en-us/articles/360039268071

Ionic

Could a mod please close this issue.

Comment by Esther Lopez [ 19/Jan/20 ]

I am using an iPad Air 2 though

 

Comment by Esther Lopez [ 19/Jan/20 ]

My game crashes the moment I try to log in, using the steps above. I tried all the advises given and for 2 days I cannot fix it 

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