[BDS-2305] I paid for the Frozen 2 pack, but I'm not able to access it now and it shows as I didn't pay for the pack on the app, but it took money out of my account. Created: 15/Dec/19  Updated: 14/Feb/20  Resolved: 14/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.13.0.34
Fix Version/s: None

Type: Bug
Reporter: Nadia Konesko Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

This is happening on Bedrock PE on my phone.


Attachments: PNG File 66278E3C-B80B-4A95-9A46-80129C161A66.png     PNG File A898EC1F-E2F9-43E5-A70F-8879E26D1509.png     PNG File D129DC5D-A7BE-4AE2-81FD-766676F263CB.png    

 Comments   
Comment by IonicEcko [ 14/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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