[BDS-2254] iPad app keeps crashing, losing my character updates and my purchased coins Created: 13/Dec/19 Updated: 19/Feb/20 Resolved: 19/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.13.0.34 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Marcia McAtee | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Not sure. According to my app it shows v1.14.0 |
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| Description |
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Since I’ve purchased the iPad app, I have nothing but trouble. I purchased a small amount of coins, but they are missing now. It doesn’t remember my updates to my character, it always goes back to the default. I have never been able to access the market place. I have only ever seen the realms once as they won’t load now either. I just have had nothing but trouble the whole time I have been trying to play. Please do some updates for the iPad app. Or send me some tips for using the app as I can’t seem to get it to work properly |
| Comments |
| Comment by IonicEcko [ 19/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |