[BDS-2254] iPad app keeps crashing, losing my character updates and my purchased coins Created: 13/Dec/19  Updated: 19/Feb/20  Resolved: 19/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.13.0.34
Fix Version/s: None

Type: Bug
Reporter: Marcia McAtee Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Not sure. According to my app it shows v1.14.0



 Description   

Since I’ve purchased the iPad app, I have nothing but trouble.  I purchased a small amount of coins, but they are missing now. It doesn’t remember my updates to my character, it always goes back to the default.  I have never been able to access the market place. I have only ever seen the realms once as they won’t load now either.  I just have had nothing but trouble the whole time I have been trying to play.   Please do some updates for the iPad app. Or send me some tips for using the app as I can’t seem to get it to work properly



 Comments   
Comment by IonicEcko [ 19/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Generated at Sat Jan 11 07:20:55 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.