[BDS-2250] I can't buy Minecraft. Created: 13/Dec/19  Updated: 14/Feb/20  Resolved: 14/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.13.0.34
Fix Version/s: None

Type: Bug
Reporter: Sallah eddine Assignee: Unassigned
Resolution: Invalid Votes: 2
Labels: None
Environment:

I'm on ps4 and I had the demo of ps4 edition.



 Description   

I can't buy minecraft because I had the demo of the ps4 edition and when i want to buy Minecraft it is written that I already own the game.



 Comments   
Comment by IonicEcko [ 14/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft: Earth — AR Compatible Devices

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Comment by Carl Jongsma [ 14/Dec/19 ]

Hi,

Having the same issue, but encountered it from 1.99 and onwards. I've worked through the issue with PSN support, including verifying that I have a legitimate PS4 minecraft licence, re-syncing licences, rebuilding databases, installing on other PS4s, but nothing has worked. I've even tried upgrading the purchase to the starter collection (which I was able to do through the PSN webstore), but Minecraft is still refusing to acknowledge presence of a licence, and when I try to upgrade it through the app (or XMB or PSN webstore) it tells me I already own the app. I can't even link extant Microsoft account data or anything. One complication for my PSN account may have been that I also have a PS3 licence for Minecraft, but there has never been any issue playing it on the PS3.

MCCE-11025, BDS-2250, MCPE-58910, MC-167743 all seem to report the same / similar issue.

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