[BDS-2118] Account issue cannot enter marketplace Created: 06/Dec/19  Updated: 26/Apr/20  Resolved: 22/Feb/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.13.0.34
Fix Version/s: None

Type: Bug
Reporter: Lorenzo Assignee: Unassigned
Resolution: Invalid Votes: 2
Labels: None
Environment:

Switch version, marketplace, account issue, cache data deleted



 Description   

It's been a lot of days that at the start up of Minecraft it says I cannot enter the marketplace because there is an issue with my account (with a big red exclamation mark). I remember recently finding in the internal storage a folder called "cache data" which I deleted because I needed more space and then the issue happened. I don't know where to ask for support because I can't find mojang email anywhere. I need my account to be fixed so I can enter the marketplace and restore the data.



 Comments   
Comment by Maximiliano Nicolas [ 26/Apr/20 ]

It happens the same to me let's bring back marketplace please
🙏

Comment by IonicEcko [ 22/Feb/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
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