[BDS-2118] Account issue cannot enter marketplace Created: 06/Dec/19 Updated: 26/Apr/20 Resolved: 22/Feb/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.13.0.34 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Lorenzo | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 2 |
| Labels: | None | ||
| Environment: |
Switch version, marketplace, account issue, cache data deleted |
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| Description |
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It's been a lot of days that at the start up of Minecraft it says I cannot enter the marketplace because there is an issue with my account (with a big red exclamation mark). I remember recently finding in the internal storage a folder called "cache data" which I deleted because I needed more space and then the issue happened. I don't know where to ask for support because I can't find mojang email anywhere. I need my account to be fixed so I can enter the marketplace and restore the data. |
| Comments |
| Comment by Maximiliano Nicolas [ 26/Apr/20 ] |
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It happens the same to me let's bring back marketplace please |
| Comment by IonicEcko [ 22/Feb/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |