[BDS-19410] Server status isn't visible Created: 25/Jun/24  Updated: 18/Sep/24  Resolved: 18/Sep/24

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.21.1
Fix Version/s: None

Type: Bug
Reporter: Lr.beast.sm Assignee: Unassigned
Resolution: Won't Fix Votes: 3
Labels: None

Attachments: JPEG File Screenshot_20240625_165753_com.mojang.minecraftpe.jpg    
Issue Links:
Duplicate
is duplicated by BDS-19445 Bedrock Dedicated Server cant be loca... Resolved
Relates
relates to MCPE-184954 IPv6 external servers show in LAN Open
Confirmation Status: Confirmed
ADO: 1265854

 Description   

I have created a bedrock server, and I'm using playit.gg for public ip and port. I have updated the local port in playit.gg with the public port given by playit.gg and also changed the server port with the public port. Players are able to join and server is running too but the server's stats (ping, number of players, ping) isn't visible.



 Comments   
Comment by [Mojang] DLon King [ 18/Sep/24 ]

There is a new version of this screen in public preview. When it releases to full release, if this issue still persists, please file a new bug for that screen. Thanks. 

Comment by CosmiCowabunga [ 06/Sep/24 ]

I was linked here from BSD-18599 , I'm reporting in with the same issue. Some notes about my build and findings:

  • I am hosting on a PC running Proxmox, running a Debian VM, running Docker, running Crafty Controller to run any MC servers.
  • The Debian VM is connected to a free instance of Playit.gg
  • I have CGNATed home internet; my routers IP is a private IP, sitting behind a public IP. hence playit.gg.
  • For a BedRock server: everything about it works except for the main menu ping status, as Op's screenshot shows. The server is joinable, pingable, 3rd party server query tools even work. But the in game server status shows a red circle for ping as if it's offline.
  • I noticed this issue does not exist for an equivalently configured Java server / Java game client, the server status shows online immediately.
  • I did not change the port mappings as OP did, my configuration works letting playit.gg handle the port forwarding using defaults.

I also saw the note that a new servers screen is being constructed, awesome news. hope these notes help someone

Comment by Miniontoby [ 04/Aug/24 ]

I also have this issue.

However, not only does it not ping, it also doesn't connect in my case.

I am using the newest version of the BSD software for Linux. I tried it on multiple different servers but all of them do show using netstat that they are opened, but non of them pings nor connects.

The only (easy) way for me to make a bedrock server is to make a java server with geyser installed... Cause using geyser it does ping and it is connectable, but I don't want to have to do that for just a bedrock server...

Comment by [Mojang] CornerHard [ 24/Jul/24 ]

Thanks for the report! We are currently in the process of creating a new Servers screen which should solve this issue.

Comment by Lr.beast.sm [ 25/Jun/24 ]

It happens with other server hosts too.

Comment by [Mod] Jarl-Penguin [ 25/Jun/24 ]

What I meant by that was: Does this issue happen only with playit.gg, or does it happen with other server hosts/port-forwarding software?

This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
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Comment by Lr.beast.sm [ 25/Jun/24 ]

No I didn't find any issue in playit.gg. I can confirm it's nothing wrong with playit.gg.

Comment by [Mod] Jarl-Penguin [ 25/Jun/24 ]

Please confirm that this is not an issue specific to playit.gg.

This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs

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