[BDS-18360] I can't play multiplayer or open the store Created: 17/May/23  Updated: 15/Sep/23  Resolved: 15/Sep/23

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.19.81 Hotfix
Fix Version/s: None

Type: Bug
Reporter: Gaguinho5603 Assignee: Unassigned
Resolution: Incomplete Votes: 0
Labels: None
Environment:

incompatibilidade do ambiente playfab - descoberta prod/20ca2, playfab-production/


Attachments: JPEG File Screenshot_20230516-223155_Minecraft.jpg     JPEG File Screenshot_20230516-232741_Minecraft.jpg    
Confirmation Status: Unconfirmed

 Description   

I just bought the game a few hours ago, I can't even play

I hope you solve the problem as soon as possible.



 Comments   
Comment by Maciej Piornik [ 15/Sep/23 ]

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Comment by Maciej Piornik [ 17/May/23 ]

Hi

Have you tried reinstalling Minecraft? Do you use Cellurar network or Wifi? Have you tried rebooting your Android device?

This ticket will automatically reopen when you reply.

Comment by Gaguinho5603 [ 17/May/23 ]

I'm on the Android version of Minecraft, now the current version of the game is 1.19.81

also the store keeps loading non-stop.
I can't play with my friends in Multiplayer mode
then this error appears "errorIncompatibility of the Playfab environment - Discovery prod/20CA2, Playfab-Production/"

Comment by Maciej Piornik [ 17/May/23 ]

Hi

What platform are you on? What are you attemping to connect to servers? Which one?

This ticket will automatically reopen when you reply.

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