[BDS-18353] Founders Cape disappeared off capes. Created: 14/May/23  Updated: 16/Aug/23  Resolved: 16/Aug/23

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.19.81 Hotfix
Fix Version/s: None

Type: Bug
Reporter: LaynesWorld Assignee: Unassigned
Resolution: Incomplete Votes: 0
Labels: None

Attachments: JPEG File Capture63.JPG    
Confirmation Status: Unconfirmed

 Description   

I claimed the founder's edition cape of the Minecraft store and I used to have it, then recently noticed its gone but it shows on only one of my skins.



 Comments   
Comment by [MCQA] Kinga Izdebska [ 16/Aug/23 ]

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Comment by Maciej Piornik [ 15/May/23 ]

Hi

You need to contact support here - https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811 Please update us after they will resolve your issue.

This ticket will automatically reopen when you reply.

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