[BDS-17651]  I wanted to open Minecraft Preview, but when I try to open the game I get the error code: 0x803F8001, I don't know what I should do to try it Created: 23/Sep/22  Updated: 03/Jan/23  Resolved: 03/Jan/23

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.19.30
Fix Version/s: None

Type: Bug
Reporter: Danlander12 Assignee: Unassigned
Resolution: Incomplete Votes: 0
Labels: None
Environment:

Sistema Operativo: Windows 11


Attachments: PNG File Captura de pantalla (100).png    
Confirmation Status: Unconfirmed

 Description   

Hello Mojang, I want to comment on a problem.

Before I start I wanted to thank you for creating Minecraft, it's the best game I've ever played, it's creative, there are adventures...it's great, you guys did a great job.

I wanted to tell you that when I open Minecraft Preview, I get the error code: 0x803F8001, telling me that I can't play it because I'm not signed in to the Microsoft Store, but I have my account signed in to this service. I don't know what I should do to be able to test it.

I've tried restarting the game, repairing it, and removing it from the xbox app, but still the same.

When the app was at version 1.19.30 in Minecraft Preview it let me in but now at 1.19.40 it doesn't. Thank you for your time and patience, Greetings to your team. 👌



 Comments   
Comment by [MCQA] Kinga Izdebska [ 03/Jan/23 ]

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Comment by Maciej Piornik [ 23/Sep/22 ]

Hi

Have you tried repairing Microsoft Store?

This ticket will automatically reopen when you reply.

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