[BDS-1760] app wont open after bedrock update on 2 different ipads. Created: 05/Nov/19  Updated: 10/Nov/19  Resolved: 10/Nov/19

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.8.1.2
Fix Version/s: None

Type: Bug
Reporter: Mal Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

ipad's are  4th gen and 3rd gen.  which both have space for the game expanding. 



 Description   

both my kids ipads won't open the app after the latest update. after trying to open you get the mojang logo then white screen, then you are back on the menu page of the ipad. 

it's been 5 days now and my kids have created a significant world that they can't access, please help. I've tried closing the world, the app, closing down the ipad. letting it sit for a day off. any suggestions before I have to reinstall and start again, and break my kids hearts!

 



 Comments   
Comment by [Mod] bemoty [ 10/Nov/19 ]

Please do not mark issues as private, unless your bug report is an exploit or contains information about your username or server.

Thank you for your report!
However, this issue is Invalid.

This is related to a different version of Minecraft. Use one of the links below to go to the correct project.
Minecraft: Java Edition — PC, Mac and Linux
Minecraft: Console Edition — Xbox 360, Playstation and Wii U
Minecraft: Bedrock Edition — Android, iOS, Windows 10, Xbox One and Nintendo Switch

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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