[BDS-17543] XBox Client cannot connect to remote Dedicated Server Created: 24/Aug/22  Updated: 09/Oct/22  Resolved: 02/Sep/22

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.19.20, 1.19.21 Hotfix
Fix Version/s: None

Type: Bug
Reporter: SeekNKnow Assignee: Unassigned
Resolution: Cannot Reproduce Votes: 1
Labels: None
Environment:

Ubuntu 22.04
Windows 11
Xbox One (all models)


Confirmation Status: Unconfirmed

 Description   

Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connect

Xbox can connect to LAN server locally.
Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.

 



 Comments   
Comment by Kenny G [ 09/Oct/22 ]

I am now getting the same issue after updating to 1.19.30 and .31, connection fails from PC, Switch, and from same-PC with loopback exemption in place.

Comment by Maciej Piornik [ 02/Sep/22 ]

Closing as per comment above.

Comment by SeekNKnow [ 31/Aug/22 ]

It seems to have resolved now after you fixed the switch issue. But in answer to your question Xbox users were able to join "The Hive" or other featured servers but the screen to add a custom server did not pop up per usual after changing DNS settings. As I said. It seems to be working now. But certainly was an issue before for a couple days.

Comment by Maciej Piornik [ 31/Aug/22 ]

Hi

Does 3rd party servers like for example "The Hive" cause similar issue when connecting?

This ticket will automatically reopen when you reply.

Comment by SeekNKnow [ 25/Aug/22 ]

After more troubleshooting I've updated the ticket to be more concise. What I thought was just a simple version match issue I've now been able to confirm this is not the case. Problem description is now updated with my findings. 

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