[BDS-16813] Marketplace purchases missing Created: 13/Apr/22  Updated: 13/Apr/22  Resolved: 13/Apr/22

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.18.12 Hotfix
Fix Version/s: None

Type: Bug
Reporter: tasos tsaboukos Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

I opened marketplace after a long time. I noticed that some of my purchases are missing. I had bought that content a long time ago. My username is Writtentsabi



 Comments   
Comment by [MCQA] Kinga Izdebska [ 13/Apr/22 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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