[BDS-15298] Purchase issues Created: 22/Sep/21 Updated: 22/Sep/21 Resolved: 22/Sep/21 |
|
| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.17.30 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Melody | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
|
I have purchased a map on Minecraft Bedrock Edition, and showing up as I got to pay for it when I did. All the maps I had purchased/downloaded as gone. I am unhappy about this... it was working fine, I went off Minecraft and 2 hours later I can not play the Map and "required" to pay again. I have purchased that map twice and still can not play it. I tried resetting my mobile, downloading Minecraft and still nothing .. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 22/Sep/21 ] |
|
Thank you for your report! Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker. Watch Mojang Status for official announcements, or Downdetector for community reported outages. If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ."). If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support. Quick Links: |