[BDS-15289] All Purchases Missing Created: 22/Sep/21 Updated: 22/Sep/21 Resolved: 22/Sep/21 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.17.30 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Alex R | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Nintendo Switch |
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| Confirmation Status: | Unconfirmed |
| Description |
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All purchases missing, all skins, all worlds, everything. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 22/Sep/21 ] |
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Thank you for your report! Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker. Watch Mojang Status for official announcements, or Downdetector for community reported outages. If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ."). If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support. Quick Links: |
| Comment by Distended [ 22/Sep/21 ] |
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Yes this has happened to me I have been reading many other reviews about this but the mod says this is handled by the team outside the bug tracker This is also on xbox and PS4 and all devices that use bedrock sadly |