[BDS-15285] Missing templates and minecoins Created: 22/Sep/21 Updated: 22/Sep/21 Resolved: 22/Sep/21 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.17.30 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Jeff | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 1 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
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After installing the newest update today on my switch, all of my templates and mine pins are missing. Is there a way to get them back, if they were stored locally without repurchasing the templates? |
| Comments |
| Comment by [Mod] OcelotOnesie [ 22/Sep/21 ] |
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Thank you for your report! Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker. Watch Mojang Status for official announcements, or Downdetector for community reported outages. If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ."). If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support. Quick Links: |