[BDS-15277] Purchases removed, achievements relocked Created: 22/Sep/21  Updated: 22/Sep/21  Resolved: 22/Sep/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.17.30
Fix Version/s: None

Type: Bug
Reporter: Jerry M. Marquez Jemines Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Android phone, Bedrock


Attachments: PNG File Screenshot_20210922-145714.png    
Confirmation Status: Unconfirmed

 Description   

Had a message saying resource pack deactivated you no longer own this pack. My skin hair was won by an acheviement and it also has diseappered as well. Im also on version 1.17.11 which is confusing



 Comments   
Comment by [Mod] OcelotOnesie [ 22/Sep/21 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Comment by Jerry M. Marquez Jemines [ 22/Sep/21 ]

My achievements are back. May have been a glitch and are slowly returning

 

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