[BDS-15275] Everything is lost Created: 22/Sep/21  Updated: 22/Sep/21  Resolved: 22/Sep/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.17.30
Fix Version/s: None

Type: Bug
Reporter: jeanie hyland Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Good evening.

 

Around 8ish this evening I decided to play Minecraft on the Nintendo Switch. I have around 100+ different skins and world. I wanted to pick a new game and as I looked everything that I've brought is gone. I did have a technical issues with my Nintendo but everything was still there until tonight. I'm both angry and frustrated as I've spent a lot of money on my items. Please help.



 Comments   
Comment by [Mod] OcelotOnesie [ 22/Sep/21 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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