[BDS-15274] Market Place Created: 22/Sep/21  Updated: 22/Sep/21  Resolved: 22/Sep/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.17.30
Fix Version/s: None

Type: Bug
Reporter: Johnny Assignee: Unassigned
Resolution: Invalid Votes: 1
Labels: None

Attachments: JPEG File 6F64F308-7282-4BF6-9381-4A6DF137467B.jpeg    
Confirmation Status: Unconfirmed

 Description   

Marketplace will not load up for me it says it cannot connect to the server my Internet might be down but there’s no problem with my Internet it happens on the PlayStation 4 and on my Apple tablet



 Comments   
Comment by [Mod] OcelotOnesie [ 22/Sep/21 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
πŸ““ Bug Tracker Guidelines – πŸ’¬ Community Support – πŸ“§ Mojang Support
πŸ““ Project Summary – ✍️ Feedback and Suggestions – πŸ“– Game Wiki

Comment by Rachel Mulder [ 22/Sep/21 ]

Same for me as well and I’m on my Xbox One running 1.17.30 after it updated last night.Β 

Comment by Bob Hosken [ 22/Sep/21 ]

Agree Marketplace is not loading most of the time and when it does it is only partial and purchases do not seem to process. Also verified it is occuring on Android in addition to others reported here. Currently it reports trouble connecting to marketplace Error Code: L-500

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