[BDS-15273] Everything I've ever purchased with my money is gone. I've reset the apps multiple times but my world and texture packs have gone and it's telling me to repurchase them for money but I know I've already got them Created: 22/Sep/21  Updated: 22/Sep/21  Resolved: 22/Sep/21

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.17.30
Fix Version/s: None

Type: Bug
Reporter: Freya gibbs Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Xbox Bedrock edition


Confirmation Status: Unconfirmed

 Description   

Idk what to put hereΒ 



 Comments   
Comment by [Mod] OcelotOnesie [ 22/Sep/21 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
πŸ““ Bug Tracker Guidelines – πŸ’¬ Community Support – πŸ“§ Mojang Support
πŸ““ Project Summary – ✍️ Feedback and Suggestions – πŸ“– Game Wiki

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