[BDS-12855] Error when attempting to connect to Realmes/multiple users Created: 15/Apr/21 Updated: 15/Apr/21 Resolved: 15/Apr/21 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.220 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Bill Wilson | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 1 |
| Labels: | None | ||
| Environment: |
Windows/ MineCraft 1.16.5 |
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| Confirmation Status: | Unconfirmed |
| Description |
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Attempting to join realms produces this error for multiple users: minecraft io.netty.channel.abstractchannel$annotatedconnectexception connection timed out. Playing MineCraft 1.16.5 through the Launcher and then Microsoft Realms. Error displays when connecting to the Realm. Impact all users. Last successful user access was evening of 4/14/21. This does not impact SinglePlayer. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 15/Apr/21 ] |
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Thank you for your report! Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker. Watch Mojang Status for official announcements, or Downdetector for community reported outages. If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards visit Minecraft Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as BDS-XYZ."). If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support. Quick Links: |